4 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
About Morrisons
From a Bradford market stall to the UK’s fourth largest supermarket, Morrisons is proud to serve customers across the UK with almost 500 stores and an online home delivery service. Our business is mainly food & grocery, and we uniquely source & process most of the fresh food that we sell through our own manufacturing facilities.
Night Manager – Glasgow, Scotland, United Kingdom
As Night Manager, you will lead and empower colleagues to ensure our stores are always customer ready, reporting into the Store Manager. Your responsibilities include:
* Lead and empower colleagues to always put the customer first and deliver outstanding customer service
* Listen and respond to our customers’ feedback and react accordingly
* Ensure market leading availability across the store
* Work with other Managers in store to lead a supportive and performance driven department
* Efficiently manage all people routines, taking accountability of scheduling, absence, performance and talent conversations
* Deliver training to ensure the team has the capability and confidence to deliver their role
* Enable colleagues to work with confidence across various departments
* Identify and develop talent within the department
* Build effective relationships with other operating departments
* Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
* Take a leadership role within the store
* Ensure resource is planned thoroughly
Qualifications
* Experience of managing a team in a fast paced environment
* Excellent communication skills, able to share knowledge, experience and best practices
* Ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
* Adaptable to change, and able to challenge effectively
* Active listening and ability to respond effectively to customers and colleagues
Benefits
* Competitive salary and superb benefits package including a generous bonus
* Attractive pension scheme, private healthcare, 10% discount card for friends/family giving 15% off shopping
* Family-friendly policies: 26 weeks maternity and adoption leave, neonatal and fertility leave
* Extensive training, support and continued development
About You
Whether it’s previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.
About Morrisons
* Shopkeepers for over 100 years, providing customers with a great shopping experience
* Almost 500 stores across the UK, providing food essentials, great service and a buzz people enjoy
* UK’s 4th largest supermarket, great value and quality fresh food to over 11 million customers every week
* Fast-paced, fresh-focused, investing in colleagues with industry-leading training programmes
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Retail
We are an equal opportunities employer and welcome applications from all sections of the community.
#J-18808-Ljbffr