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N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875. Our nationwide team of 400 people are involved in manufacturing and distributing retailing building materials to the trade and retail public.
Overview
Role: Retail Sales Assistant
Responsibilities
* Providing exceptional customer service and experiences, ensuring high levels of customer satisfaction through enthusiasm, sales service and product knowledge.
* Confidently engaging with customers and team members.
* Working as part of a team to maintain showroom stock levels and store appearance.
* Resolving customer queries following company procedures in a professional manner.
* Generating new trade leads.
* Manual lifting when required.
* Ability to work as part of a team and be flexible to cover store open hours, weekends and bank holidays.
Qualifications
* Previous experience in a similar trade/retail role.
* Experience in providing customer service to the general public is essential.
Desirable attributes
* Friendly, helpful and confident with an engaging personality.
* Previous experience in bathroom and tile sales is preferred.
* Comfortable dealing with a variety of customer situations in a professional manner.
* Energy, drive and a positive can-do attitude.
* Strong interpersonal and communication skills, written and verbal.
* Able to easily build rapport.
* Able to ensure a complete customer experience.
Benefits
* We value every member of our team and provide a friendly, family-like environment with incentives to make your career enjoyable and valuable.
* Competitive salary plus commission.
* Comprehensive ongoing training.
* Great staff discount on N&C products.
* Perkbox discounts.
* Company pension scheme.
* Opportunities for personal and professional development.
* 31 days holidays, including Bank Holidays.
* Genuine work-life balance.
* Immediate start available.
Note: This description reflects current responsibilities and requirements for the Retail Sales Assistant role and may be updated as needed.
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