Position
Head of Production Operations
Location
Essex
Salary
Negotiable dependant on experience
Hours
8.30am - 5.30pm (Mon-Fri)
Company
A long-established, innovative Large Format Print company, with a proud reputation for quality, speed of service, and exceptional personal touch. Delivering high-quality printed graphics, managing complex and specialist projects, executing global rollouts, and overseeing expert installations for prestigious clients in a diverse range of business sectors.
Position Overview
The Head of Production Operations will play a pivotal leadership role within the business, overseeing all aspects of the Large Format Production facilities and ensuring the seamless delivery of exceptional printed products and services. Reporting directly to the Managing Director, this role will be responsible for driving operational excellence, production efficiency, quality standards and team performance across production, logistics and installation departments. The ideal candidate will bring proven leadership experience within the Large Format Print sector, excellent communication skills, and an inspiring approach to team management.
Key Responsibilities
* Lead day-to-day production and logistics operations to ensure all print jobs are delivered on time and to quality standards
* Develop, implement and continually monitor production schedules, workflow and quality control systems
* Monitor daily production schedules and proactively adjust to accommodate urgent projects, unforeseen delays or changing priorities
* Ensure clear and concise communication around job progress, lead times and delivery expectations
* Drive operational improvement initiatives to optimise productivity and reduce waste
* Work closely with Procurement to plan and forecast material requirements in line with upcoming projects and production schedules
* Manage consumable material usage efficiently to optimise costs per job
* Uphold company standards on Health and Safety and Sustainability, integrating both safety and eco-conscious practices into daily operations
* Collaborate with the senior leadership team to align production and logistics goals with broader company strategy
* Act as a bridge between departments, ensuring effective cross-department collaboration
* Support Account and Project Managers with production advice and insight
* Continuously improve quality control standards across all production stages
* Ensure consistent output aligned with client expectations
* Support the introduction of new print technologies, materials and production methods
* Proven experience in a senior production or operations leadership role within Large Format Printing
* Comprehensive knowledge of large format printing technologies, materials, and finishing processes
* Experience in production planning and scheduling to meet varied and demanding deadlines
* Strong understanding of workflow optimisation and quality control
* Demonstrable experience managing complex and prestigious projects
* Sound understanding of Health and Safety compliance and best practice with a production environment
* Strong, solution-oriented problem solving and decision-making abilities
* Exceptional organisational skills and attention to detail
* Calm and confident under pressure, capable of managing multiple projects within tight deadlines
* Hands-on, proactive and adaptable in a fast-paced environment
Benefits
* Regular paid overtime opportunities
* Company NEST pension contributions
* A friendly, supportive, and collaborative work environment
* Gain exposure to prestigious brands and international projects
* Work with state-of-the-art printing and finishing equipment
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