Job Summary
Permanent, part-time (30hrs per week) Salary £24, pro-rata)
This is a fantastic opportunity to work for an established charity providing a high standard of Housing Related Support that really makes a difference to the lives of women, children and families in Doncaster. You will have the empathy, compassion and professionalism to support our families, as well as a "can do" attitude, and the ability to thrive in a high challenge environment. You will work with voluntary and statutory sector partners and other stakeholders to provide an outstanding service to the people we support, and to maintain our excellent reputation and standards. You will join an amazing group of people who will support you to achieve the aims of the organisation and your own personal development goals.
Responsibilities
1. Manage and process incoming referrals, including the conducting of initial assessments of young parents and families for the service and checking suitability
2. Complete continuous monitoring and oversight of waiting lists for the service
3. Responsibility of the accurate and consistent recording of information using internal and external case management systems in accordance with GDPR regulations.
4. Assist and complete early help visits to young women and families as and when required to support project workers
5. Promote and support service user involvement activities and consultations as and when required
6. Follow YWCA Yorkshire safeguarding procedures and work closely with other agencies to meet safeguarding requirements for vulnerable adults, children and families.
7. Carry out lone working adhering to health & safety procedures
8. Contribute to the organisations fundraising strategy and raise funds to support the charity in a planned way as designated by the Project manager
9. Promote YWCA Yorkshire to all relevant stakeholders by participating in media and publicity campaigns and support the project manager
Skills
* A good standard of education with at least Level 2 or equivalent in English & Maths
* Previous, recent level experience
* Ability to work collaboratively and cooperatively with families, staff and a range of professionals to effectively represent the organisation.
* An understanding of safeguarding procedures for children and adults Knowledge of support plans and risk assessments
* Ability to demonstrate creativity and innovation.
* Good verbal and written communication skills
* Commitment to equality of opportunity and anti-oppressive practice.
* Good organisation and decision-making skills
* Accurate record keeping abilities
* Computer literacy Understanding of data protection legislation and requirements
* Full driving licence and access to a vehicle
* A thorough understanding of professional boundaries and conduct
* Commitment to the active involvement, inclusion and participation of all people who we support
* Commitment to ongoing professional development
* Reliable and flexible approach to work
* Resilience and adaptability
Benefits
We have specialist kite marks in LGBTQ+ and Volunteer Services and are fully committed to equality of opportunity. You will be valued for the work that you do. This is reflected in the following benefits package:
* Competitive salary.
* Flexible working via a flexible working scheme.
* Home working is available in line with our policy.
* Access to a wellbeing package including Wellness plans and independent counselling services as part of our commitment to our Health & Wellbeing Strategy.
* Competitive annual leave entitlement
* A comprehensive pension package.
* Access to financial wellbeing support via a salary advance scheme.
* Entitlement to free life insurance entitling dependants to a lump sum equal to 3 times their salary if the employee dies in service.
* Internal development opportunities via a lead role structure.
* Comprehensive induction and mentoring.
* Full internal and external training package to support service and personal development.
* Regular one-to-one support
Click on the link below or copy it into your browser to access our online application form:
Closing date for applications: 13 of October 12:00 Noon. Interview dates: 30 of October 2025
Job Types: Part-time, Permanent
Pay: £24,224.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Casual dress
* Company events
* Company pension
* Employee mentoring programme
* Enhanced maternity leave
* Flexitime
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Paid volunteer time
* Sick pay
* Transport links
* Work from home
Education:
* GCSE or equivalent (required)
Work Location: Hybrid remote in Mexborough S64 9ED