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Client:
William Hill
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
fc74020169eb
Job Views:
6
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business, and working in retail at William Hill is really about putting our customers first and getting to know them and the communities we serve. If you’re a people person, you’ll love working here. You’ll have support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated because by investing in you, we’ll raise our game.
You will be responsible for:
* Welcoming customers with a friendly face
* Processing bets and assisting with customer queries
* Helping customers by demonstrating how to use betting terminals
* Building relationships with customers and providing excellent customer service
* Championing safer gambling at all times
* Supporting managers with shop displays and opening/closing activities as required
Working Patterns:
* Our shops have a variety of opening times between 8am-10pm, Monday to Sunday
* Shifts are devised on a rota basis and may include evening and weekend work
What's in it for you? We offer a range of benefits including:
* Flexible full and part-time hours
* Annual pay review and performance bonus
* 28 days holiday (pro rata)
* Paid birthday day off
* Subsidised travel for roles based in London
* Matching pension contributions up to 4%
* Discounts in shops, cinemas, holidays
* Career development opportunities
What do you need to be successful?
* Age 18+ (legal requirement)
* Passion for customer service
* Strong interpersonal and empathy skills
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