Are you passionate about providing exceptional customer service and helping customers find the products they desire? We have the perfect opportunity for you We are looking for a Retail Assistant to come and join our Flagship store in St Peter Port, located on the stunning harbour.
This role would suit someone from a retail background or potentially someone from a hospitality background who has a good knowledge and strong passion for drinks
Main Purpose of Job:
Unlock your potential by becoming an integral part of our team As a Retail Assistant, you will play a pivotal role in assisting customers in identifying and purchasing their desired products. Your responsibilities include selling, restocking, and maintaining visually stunning merchandising displays to enhance the overall shopping experience.
Key Responsibilities/Main Duties:
* Ensure unparalleled customer satisfaction through exemplary sales service.
* Maintain an inviting store environment with outstanding visual merchandising standards.
* Assist in the sales process by ensuring our store is fully stocked at all times.
* Ascertain customers' needs and provide knowledgeable support.
* Recommend and showcase items that perfectly match customer requirements.
* Welcome and greet customers with warmth and friendliness.
* Manage seamless point-of-sale processes for a hassle-free shopping experience.
* Actively participate in the receiving of goods to keep our inventory vibrant.
* Proactively acquire knowledge of our product range to better assist customers.
* Adhere to all company policies and procedures, ensuring a smooth operation.
Skills, Experience, and Qualifications:
* No prior experience needed - comprehensive training will be provided
* Basic understanding of sales principles and excellent customer service practices.
* Proficiency in English with solid communication and interpersonal skills.
* Friendly, helpful, confident, and engaging personality to create positive interactions.
* Basic administration skills to support daily operations.
* Adherence to health and safety protocols for a secure shopping environment.
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