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Architecture operations & project support coordinator

Cambridge
Basha-Franklin
Support coordinator
Posted: 11h ago
Offer description

Company: Basha-Franklin


Reporting to: CEO & Founder - Rachel Basha.


Job Overview:

Basha-Franklin is seeking a highly organised and proactive Architecture Operations & Project Support Coordinator with experience in the architecture and interior design sector. This key role supports the core operations of our studio, spanning financial administration, resourcing, team coordination, and systems support. The ideal candidate is confident using Excel and resource/project management platforms, with a keen eye for detail and the ability to thrive in a structured, fast-paced environment.


Type: Part-time, with flexible working arrangements (hybrid - office and remote)

Salary: To be confirmed

Closing Date: 1st July 2025

To Apply: Please attach your CV with your application


WHAT WE'RE LOOKING FOR


Key Attributes:

* Detail-oriented and strategic thinker
* Responsible and self-motivated
* Background in architecture or interior design preferred
* Excellent communication and interpersonal skills
* Comfortable juggling multiple tasks and priorities
* Solutions-driven, with a mindset for improving systems and processes


KEY RESPONSIBILITIES


Bid Management

* Support Directors and design teams with fee proposals and bid submissions
* Review scopes of work, programmes, and fee structures


Financial & Administrative Support

* Maintain and update the studio’s fee tracker
* Manage invoicing, variations, charge-out rates, and staff costs using project management tools
* Provide monthly cost/goal reporting and dashboard updates
* Liaise with finance and project teams to monitor financial performance


Resource & Team Coordination

* Oversee weekly resourcing and workload distribution
* Assist project leads in forecasting team capacity
* Maintain accurate timesheet and holiday records
* Track staff availability and manage various leave types


Systems & Onboarding

* Coordinate onboarding for new team members (systems access, holidays, rates, etc.)
* Provide system support and troubleshoot basic tech issues
* Support onboarding and implementation of new platforms/software


Training & Team Engagement

* Organise internal training sessions.
* Support engagement initiatives such as culture workshops and mentoring programmes


Skills and Experiences:

* Experience in operations, administration, or project coordination within the architecture/design industry
* Strong proficiency in Excel and confident using business/project management systems
* Proactive, detail-focused, and able to work independently
* Experience supporting HR or onboarding processes is a plus



ABOUT BASHA-FRANKLIN

Our mission is to create total, transformative design for beautiful, sustainable buildings and

spaces that are better for people and the planet. Our values guide how we behave and how

we do things:


WE LOVE WHAT WE DO.

Our passion and ambition gives us the edge. We’re inspired by the world around us,

energised by possibilities and laser-focused on solutions and optimistic about the future.

For you that means showing up with a can-do attitude and doing your best work, every day.


WE GO FURTHER.

We have the courage to shape a better future. We care about our work’s impact on people,

place and the planet. We want to drive real change in the industry and the world, creating a

future we can all look forward to.

For you that means always thinking about how we can improve the way we work and

getting involved in industry initiatives.


WE CO-CREATE.

We believe in working together toward a shared vision. We’ve cultivated an open,

collaborative approach, giving everyone a voice, and making sure they’re heard.

For you that means being engaged, listening, and collaborating.


WE TAILOR-MAKE.

We craft creative solutions at all scales. We don’t have a house style. Instead, we have a

style of working - one that considers people, place, history and environment through a

future-minded lens. For you that means thinking flexibly and outside of the box.


WE TALK STRAIGHT.

We believe in the art of good communication. We’re grounded, unpretentious and

straightforward. By being responsive and communicating clearly and confidently we drive

projects forward, encouraging each other to add more value in more creative ways.

For you that means asking the right questions, clarifying information and using language that reflects who we are.


Why Join Basha-Franklin?


At Basha-Franklin, we’re proud to be an equal opportunities employer, committed to creating an inclusive and supportive workplace. As a growing and ambitious design studio, we offer genuine opportunities for career progression, along with a range of attractive benefits and incentives. You'll be part of a collaborative team that values creativity, initiative, and personal growth - helping shape meaningful spaces and a meaningful career.

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