We are seeking a Customer Service Advisor for a friendly well-established company near Long Hanborough. Key Responsibilities: Answering customer queries via phone, email & live chat Complaint handling Processing orders & returns Providing technical support Raising engineer visits Liaising with field engineers The ideal candidate will be f riendly and personable, have good attention to detail, takes pride in completing work to a high standard and reliable with excellent time-keeping If you have great communication skills and enjoy talking with people at all levels, wed love to hear from you!