Overview
Receptionist (ARB00H2) at Arbrook House, Surrey KT10 9HE.
Arbrook House Care Home, 36 Copsem Lane, Esher, Surrey KT10 9HE
£12.60 per hour
Permanent Contract
3 days a week: 9am until 5pm (Wednesday to Friday)
We make health happen
Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person‑centred care, supporting independence and honouring choice to help our residents live their best lives.
Responsibilities
* Acting as the first point of contact for all visitors to the home
* Taking responsibility for managing new enquiries
* Providing advice and support both face to face and over the phone
* Conducting show-arounds within the care home
* Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
* Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Qualifications
You’ve worked as a Receptionist before with experience in providing excellent customer service. You’ll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.
Benefits
* My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
* Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
* Wagestream - Have early access to up to 40% of your earned wages within minutes
* 28 days holiday
* Sick pay scheme for frontline teams in addition to statutory sick pay
* Long service - rewards for milestones with ecards, extra holidays and money
* Free meal on every shift
* Interest-free annual travel loan for public transport season tickets
* Pension plans available
* Parental leave schemes
* Menopause Plan - guidance and support
* Discounts at gyms and fitness facilities across the UK
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa” and champion diversity. We especially welcome applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role, and we’ll provide reasonable adjustments as part of the recruitment process where needed.
Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.
Unposting Date
Unposting Date: Ongoing
Care Home Postcode KT10 9HE
Job
Administration
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