Overview
Housing Officer (Temporary & Permanent) (Various Hours & Locations) with North Lanarkshire Council. Make a Real Difference in North Lanarkshire. North Lanarkshire Council is driving one of Scotland’s most ambitious regeneration programmes, transforming our town centres and communities to support inclusive economic growth. As part of this journey, our Enterprise and Communities service plays a vital role in shaping sustainable development and creating opportunities for all. We’re Scotland’s largest local authority social landlord, managing around 36,000 council homes. Our Housing service is at the heart of this transformation, and we’re looking for passionate individuals to join us in delivering high-quality, customer-focused housing services across our localities.
What You’ll Do / Responsibilities
* Based in one of our locality offices, support residents within a designated patch, providing tailored housing solutions that promote secure, sustainable tenancies.
* Work across key areas including homelessness, allocations, estate management, anti-social behaviour, and arrears recovery.
* Assess and deliver support packages that enhance residents’ wellbeing, life skills, and social opportunities.
What We’re Looking For / Qualifications
* SVQ Level 3 / HNC (SCQF Level 7) or equivalent in a relevant discipline, with experience in housing or customer service.
* Strong communication, IT, and report writing skills; commitment to customer care and supporting vulnerable individuals.
* Knowledge of housing legislation and practice is desirable.
Why Join Us
* Placement on or progression to NLC9 requires extended frontline housing experience, CIH Level 4 Certificate in Housing, and demonstrated competence through our PRD Framework.
* A current driving licence is essential, and you must be registered or eligible for registration with the Scottish Social Services Council (SSSC).
* Be part of something bigger. Help shape the future of North Lanarkshire.
Employment Details
* Seniority level: Entry level
* Employment type: Temporary (with permanent opportunities)
* Job function: Other
* Industries: Online Audio and Video Media
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