Role Overview
Job holders within this Group Profile will carry out specific manual activities across key areas to support the efficient running of the establishment. They will be deployed to provide a range of support services within the operational areas of the establishment when required.
Key Responsibilities
* Log materials used and assist with stocktaking of tools, equipment and materials.
* Undertake activities in such a way to ensure that waste is reduced and that areas of work are safe, clean and tidy whilst work is in progress.
* Inform manager to ensure sufficient levels of stock are maintained.
* Ensure allocated Planned Maintenance and small repairs are carried out, undertaking service requests raised via the computer‑aided facilities management system.
* Carry out project work when required.
* Advise on sufficient levels of stock and request procurement of goods and services, and ensure all materials used are logged and are fit for purpose.
* Escort technical contractors when required, working with and supervising them in accordance with Local Security Strategy (LSS).
* Maintain regular communications via radio net in accordance with LSS.
* Undertake the role of banksman directing the operation of some plant equipment or machinery.
* Be responsible for tools and plant machinery, carrying out checks at regular intervals and completing relevant documentation in accordance with Local Security Strategy (LSS) and National Security Framework (NSF).
* Comply with Health & Safety policies, procedures and legislation to ensure statutory and mandatory compliance.
* Drive estates vehicles and operate plant equipment.
* Operate within command mode in line with local contingency plans.
* Undertake incidental and emergency or urgent tasks and assignments as per Service Delivery Agreement timescales in a safe manner.
* Assemble products on site when required.
* Carry out pest control prevention measures across the estate when required.
* Contribute to prisoner reports including parole and sentence planning.
Job Descriptions Relating to This Group Profile
* Support Services Facilities: Catering
* Support Services Facilities: Maintenance
* Support Services Facilities: Shop
* Support Services Facilities: Stores/Warehouse/RIDS
* Support Services Facilities: Waste Environmental
Essential Skills / Qualifications / Accreditation / Registration
* Requires basic knowledge and will be required to undertake specific training and courses in these work areas.
* Will comply with the relevant H & S policies and legislation.
* Must complete a manual handling course, undertake basic security awareness and be trained in break‑away techniques if deemed required.
* Ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
Hours of Work and Allowances
37‑hour working week (standard). HMPPS staff on closed pay structures only.
Additional Compensated Hours Pensionable (ACHP). Staff moving from a closed 39‑hour pay structure will be eligible for the two protected pensionable additional committed hours (ACHP). They will work a 39‑hour week consisting of the standard 37‑hour week and a further 2 additional hours (ACHP) paid at plain‑time pensionable rate.
Behaviours
* Working Together
* Managing a Quality Service
* Communicating and Influencing
* Developing Self and Others
Technical Requirements
* Some roles require specific qualifications.
* Requires basic knowledge of relevant role.
Additional Information
Amenities and Conservation Instructor (Gardener)
HMP Maidstone is seeking an experienced and motivated Amenities and Conservation Instructor (Gardener) to deliver high‑quality horticultural and conservation services within a historic Category C adult male prison in Kent.
The role plays a key part in maintaining and enhancing the prison’s extensive grounds and conservation areas, while supporting prisoner rehabilitation through purposeful activity, skills development and structured instruction.
Working as part of the Industries and Facilities teams, the post holder will carry out a varied range of gardening, landscaping and conservation tasks, including lawn and grounds maintenance, planting schemes and water feature upkeep. The establishment aims to be as self‑sufficient as possible in its plant requirements, and the successful candidate will therefore need to be skilled in a wide range of plant propagation techniques to support on‑site growing and sustainability objectives.
A core element of the role is supervising, instructing and developing prisoners, providing practical training in gardening, grounds maintenance and the safe use of tools and machinery within a secure environment. The role involves working both inside and outside the secure perimeter and adapting to seasonal and project‑based demands.
This position is ideal for someone with strong practical gardening skills, an interest in conservation, and the ability to motivate and support others while contributing to a safe, decent and well‑maintained establishment.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non‑contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre‑employment checks.
Standard full‑time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part‑time, flexible and job‑sharing working patterns, where they meet the demands of the role and business needs. All applications for part‑time, flexible and job‑sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.
The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.
The holiday year runs from 1 March. If you work a non‑standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro‑rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.
Bank, Public and Privilege Holidays
You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment.
Pension
The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.
Work Life Balance
HMPPS is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ.
Season Ticket Advance
After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer‑period season ticket for travel between home and your place of work.
Civil Service Nationality Rules
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre‑settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Interview Stage Assessments
Interview Dates: End of May 2026
Behaviours: Managing a Quality Service, Communicating and Influencing, Working Together, Developing Self and Others.
Level of Security Checks Required
DBS Standard
Use of Artificial Intelligence (AI)
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see candidate guidance for more information on appropriate and inappropriate use.
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