Job Description
* East Suffolk Council
* Location: Riverside, Lowestoft NR33 0EQ and Melton, Woodbridge, Suffolk IP12 1RT
* Salary: £44,075 - £48,226 per annum
* Hours: 37 hours per week
* Contract: Fixed term Contract for 12 months initially
About The Role
We’re looking for a self‑motivated and detail‑oriented individual to join our team as a Systems Support Manager (Projects) at Anglia Revenues Partnership (ARP).
This is a fantastic opportunity to provide oversight, coordination and assurance across multiple systems‑based projects within ARP and act as the project manager for some system‑based projects.
We welcome applications from people of all backgrounds, lived experiences and neurodivergent individuals.
If you’re passionate about making a difference and want to work in a supportive and inclusive environment, where everyone can thrive, we’d love to hear from you.
What You'll Need
The role strengthens the capacity of the Systems Team by providing dedicated systems project management support, to deliver ARP’s strategic priorities and contribute to continuous improvement across all partner councils.
* Experience working with Revenues and Benefits systems and coordinating system‑based projects
* Analytical, inquisitive, and solutions‑focused
* Strong communication skills and confidence in building effective working relationships
* Experience working within a Systems, ICT or technical support environment
* Technical problem solving
* Customer‑focused, with a commitment to engage and consult to deliver service improvements
* Resilient under pressure
* Flexible, open and a positive attitude to change
* And above all motivation.
Why join us?
We offer a supportive and flexible working environment with a range of benefits, including:
* Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays).
* Local government pension scheme.
* Flexible working arrangements.
* Learning and development tailored to your role.
* Agile working – mainly home‑based with occasional office working.
* Full training and ongoing support.
* Health and wellbeing initiatives.
* A culture that values continuous learning and development.
* Career progression opportunities.
Further Information
If you would like to have an informal conversation about the role, please contact Phil Butler, Revenues and Benefits Service Manager (Support), by either calling 01842 756483 or emailing phil.butler@angliarevenues.gov.uk.
Closing Date
11.30 pm on 8 June 2026.
Interview date
17 June 2026.
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