Robert Half are pleased to be partnering with a growing organisation based in Wantage to recruit a Credit Controller. The Credit Controller will receive a package of up to £34,000 (£32,000 base plus £2,000 bonus) and other attractive benefits including hybrid remote working!
Primary responsibilities;
1. Ensure our customers are aware of their account balances
2. Contact customers who have overdue balances
3. Setup new customers, checking their validity and issue credit limits and terms
4. Liaise with our Credit insurance provider on credit limit requests
5. Liaise with the sales team in relation to upcoming orders
6. Liaising with the OS team to ensure a smooth & timely despatch of orders
7. Negotiate payment plans where necessary
8. Ensure our Debtor related systems are synchronised (i.e. NS, AIG and RBS Discounting)
9. Instigate legal proceedings if customers do not pay their debts on time (including liaising with Solicitors and Bailiffs)
10. Maintaining accurate customer records
11. Deal with queries from Customers & Account Managers
12. Release orders on Finance Hold
13. Daily invoicing
14. Carry out annual credit review
15. Updating our CRM with Customer payments
16. Proactively manage the customer credit requirements
Key experience and attributes;
17. Excellent customer service
18. Analytical skills and thorough attention to detail
19. The ability to listen and negotiate with customers
20. Excellent verbal communication
21. Persistence and determination
22. Familiarity with data entry software
23. Ability to work well in a team
24. Excellent written and verbal communication skills
25. Strong attention to detail
26. The ability to work under pressure and to deadlines
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.