Dedicated Contract Support Officer - EC4V, London
London, UK
Role Description
We are seeking an experienced and adaptable Dedicated Contract Support Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation.
Responsibilities
* Act as a point of contact and information centre to staff, visitors and tenants.
* Always conduct yourself in a professional manner.
* Ensure all written and verbal instructions are adhered to.
* Guard access points, permitting or refusing entry, restraining trespassers.
* Conduct foot patrols within defined areas as an effective deterrent to protect the client’s property and assets.
* Investigate and take appropriate lawful action as authorised by corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents.
* Complete daily reports, including relevant information, observations, surveillance footage and signatures.
* Maintain excellent communication skills to all levels – verbally, written, phone and via security radios.
Qualifications
* Valid Frontline SIA licence.
* Proven work experience as a Corporate Security Officer – minimum 1 year.
* Good customer service and communication skills.
* High level of self‑presentation.
* Basic IT skills.
* Quick thinking and problem‑solving skills.
* A positive attitude towards dealing with people and taking on challenges.
Benefits
* Financial support for SIA licensing and renewal.
* Cycle‑to‑work salary sacrifice scheme.
* Company pension scheme.
* Life assurance benefits.
* Progression, training and development opportunities.
* Discounted gym membership.
* Discounts at major retailers and travel suppliers.
* Restaurant and supermarket vouchers.
* Cinema tickets.
* Access to 24/7 free Employee Assistance programme.
Compensation and Working Hours
Pay Rate: £13.54 per hour. Shift Pattern: Days, nights and weekends. Location: EC4V, London.
Equal Opportunity Statement
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal‑opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration.
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