Your newpany
We are seeking an experienced administration professional to provide immediate support within a busyplaints function during a period of transition. This is a temporary role covering essential administrative duties.
Your new role
As a Customer Services Administrator, your role will include:
1. Accurately log and trackplaints at various stages of their journey using Excel.
2. Liaise with internal stakeholders to chase updates and gather required information.
3. Ensure all regulatory deadlines are met through effective prioritisation and time management.
4. Maintain clear and organised records to support audit andpliance requirements.
5. Collaborate with permanent team members to ensure continuity and consistency.
What you'll need to succeed
6. Strong administrative background with excellent Excel skills.
7. Be available to start immediately.
8. Confidentmunicator,fortable chasing colleagues for updates.
9. Highly organised, with the ability to manage a high volume of tasks independently.
10. Understands the importance of discretion and confidentiality.
11. Able to work fully on-site in Shrewsbury; remote working is not suitable for this role.
What you'll get in return
12. Friendly team
13. Free Parking
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#4724021 - Shanna Dhatt