Key Responsibilities as Personal Lines Account Handler
1. Handle a diverse range of new business enquiries across multiple channels (telephone, email, post)
2. Conduct comprehensive fact-finding to understand customer needs and provide tailored insurance solutions
3. Develop existing client relationships to maximise growth through conversions, cross-selling and up-selling
4. Contribute to divisional business plans and budget targets
5. Work within company systems and procedures to maintain high service standards
6. Review policy documents for accuracy and coverage
7. Maintain detailed client records with information from insurers and customers
8. Represent the division professionally to Clients, Insurers and other stakeholders
9. Support colleagues across the division as required
About You
10. Highly organised with excellent time management skills
11. Self-motivated with a proactive approach to work
12. Capable of effectively managing multiple priorities
13. Strong interpersonal and communication abilities
14. Technical knowledge in Personal Lines insurance (Motor, Home) would be advantageous
15. Commitment to professional development and willingness to work towards Cert CII qualification
You'll be joining a busy, successful team where your contribution will be valued. The ideal candidate will be highly motivated, efficient, and ready to develop their insurance career in a supportive environment.
What's On Offer
16. Competitive salary
17. Company bonus scheme
18. Comprehensive benefits package (details available upon request)
19. Professional development support
20. Stable office-based position in Ipswich