Role overview
Location: Mobile - Birmingham, Chippenham & Goole
Salary: Competitive + Car allowance
Working Hours: Monday - Friday, 07.30 - 16.30
Contract Type: Permanent Full-time
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Overview:
To effectively manage the strategic direction of the (area of the business / contract) along with a number of service providers. The prime objective is to ensure that adequate management systems are in place to continually ensure a safe and robust environment for achieving superior performance in uptime throughout the contract(s)
What you'll do:
1. Develop, gain consensus and implement the best practice/ building operation plan for assigned assets
2. Work with the Divisional Management and Finance Team to prepare the final budget documentation/plans and works to ensure budget compliance
3. Inspect facilities/equipment to determine the extent of service and equipment required
4. Arrange for alterations, maintenance or reconditioning of facilities, as specified in the operating procedures, management plan and/or management services agreement
5. In conjunction with the procurement team, competitively bid and prepare all subcontract service contracts to assure high quality and cost effective services
6. Assemble and analyse contract bids, submit recommendations and prepare the standard form contract agreement for execution by the Management team
7. Approve purchases of supplies and equipment
8. Be proactively involved in ensuring that services are reviewed and refinements made to enhance these services
9. Support the development and implementation of the Strategic Operations Framework
10. Provide advice, guidance and support to the operational management team(s) where necessary
11. Manage all upward reporting, such as financial and cost control, code and regulatory compliance, personnel management, staff training and development, team productivity, H&S, environmental and energy management
12. Communicate operating philosophies, technical information, objectives and expectations to the operational team and service providers
13. Develop and deliver the monthly reports
14. Support the operational teams to deliver services that meet or exceed Clients' changing business expectations
15. Promote best practice and act as a catalyst for excellence, continuous improvement and valued service
16. Firmly establish and empower technical staff to ensure optimization and productivity of service
17. Perform technical compliance auditing and oversee the effective and timely close out of corrective action plans; Perform annual operational reviews focusing on compliance with the Management Agreement and all applicable regulatory requirements
18. Oversee the development and effective implementation and monitoring of the Personal Development and Training Plan
19. Ensure standardisation and consistency with best in class operating practices at each facility
20. Ensure strict adherence across the account to the EMCOR requirements and processes, carry out tasks in direct relationship with the Global Standard Operating Procedures
21. Leading a team of staff, including the management of staffing plans, work allocation and managing poor performance
22. Provide direction in regard to financial, human and physical resources, a commitment to developing staff, building relationships, enhancing business acumen and managing knowledge
23. Analysing the ongoing workforce planning needs of services and ensuring that appropriate strategies are implemented so that the unit is staffed to meet the needs of the area and customers
24. Developing and providing equitable management techniques dealing with problems as they arise
25. Fostering a working environment that promotes a learning culture consistent objectives and values, including the training and development of staff and monitoring of staff performance
26. A high level of commitment to providing a safe working environment for all staff
27. Ensuring that all defined services are completed in accordance with all operating procedures and within the Health & Safety (H&S) guidelines.
About the role
Who you'll be:
28. Proven track record of customer services oriented facilities management (FM) and engineering management experience along with proven experience in facilities management
29. Experience with managing Critical Facilities/Environments
30. Demonstrated experience in leading and managing business services teams, including the management of work allocation processes, performance management, staff development and career planning
31. Excellent level of knowledge relating to MS Office as well as demonstrated experience of developing operational IT solution, including asset registers
32. Excellent technical knowledge of FM services, including specialist knowledge of engineering work routines, standards and systems, including critical systems engineering
33. Excellent knowledge and understanding of H&S and environmental responsibilities. Willing to study for additional formal qualifications if necessary
34. Customer focused with sound commercial and financial awareness
35. Ability to research and interpret industry best practice to suit business requirements
36. Able to translate client requirements into technical specification
37. Demonstrated high level English written and interpersonal skills, including an ability to communicate negotiate and consult at all levels of staff and to produce reports of a complex nature
38. Able to establish relationships with clients, suppliers and across the FM business
Other Factors:
39. The position requires UK wide travel with regular overnight stays
EMCOR UK benefits
Benefits:
40. 25 Days holidays + Bank holidays
41. Holiday Buy Scheme - up to 5 days a year
42. Industry leading Maternity & Paternity Policies
43. Refer a Friend scheme – worth £500 per referral
44. GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
45. Extensive Learning & Development opportunities, including opportunities for progression.
46. Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
47. Bike To Work Scheme
48. Paid volunteering and charity days
49. Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
50. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.