Digital Merchandising Coordinator
Industry: Trade / E-Commerce / Retail
* Play a key role in shaping online product presentation and customer experience
* Blend creative copywriting with data-driven optimisation
* Join a growing, fast-paced environment with strong career development opportunities
Brief Overview of Role for Digital Merchandising Coordinator:
This role is responsible for ensuring that all online product content is accurate, engaging, and optimised for discoverability. You'll work cross-functionally to keep product listings updated, craft SEO-friendly copy, improve search and merchandising functionality, and support wider digital content initiatives that enhance the customer journey.
Key Responsibilities:
* Maintain accurate and up-to-date product listings, including descriptions, specifications, images, pricing, and brand information
* Support SEO-optimised product copy to drive engagement and conversion
* Collaborate with marketing and commercial teams to create compelling content and support wider campaigns
* Work closely with buying and merchandising departments to ensure product presentation aligns with business goals
* Liaise with external partners to continually enhance and refresh product data
* Uphold tone of voice guidelines and act as a brand guardian across digital content
* Upload new products, manage categories, and maintain product hierarchies
* Monitor customer reviews and respond to product-related enquiries
* Stay updated on industry trends and best practices in digital merchandising and SEO
About the Company: Looking for a Digital Merchandising Coordinator
A well-established, fast-growing business within the trade and retail sector, dedicated to supporting customers with a wide range of high-quality products. Operating in a dynamic, fast-paced environment, the company values teamwork, inclusivity, and delivering an excellent customer experience. They are committed to personal development, offering clear progression and opportunities to learn in a supportive environment.
Job Requirements for Digital Merchandising Coordinator:
A detail-oriented digital content professional with a passion for product presentation, search optimisation, and customer-focused online experiences.
* Experience in digital merchandising, product content management, or e-commerce
* Strong copywriting skills with the ability to produce SEO-friendly content
* Familiarity with search configuration, filters, facets, and other merchandising tools
* Excellent organisational skills and strong attention to detail
* Ability to work cross-functionally and build strong internal relationships
* A proactive mindset with the ability to manage multiple tasks in a fast-paced environment
The Benefits for Digital Merchandising Coordinator:
* £28,000-£30,000 depending on experience
* Bonus
* Flexible working 3 days in the office (Birmingham)
* Healthcare
* Company discounts
* Career progression opportunities