Shipping Administrator Location: Halesowen B62 Salary: £25,500 - ?26,500 per annum (depending on experience) Hours: Monday to Friday 8:30 am - 5:00 pm (30-minute lunch) - Saturday cover (9:00 am - 1:00 pm) on a rota basis We are currently seeking a highly organised and detail-oriented Shipping Coordinator to join our client's busy operations team. In this role, you'll be responsible for coordinating the shipment of large volumes of UK and international orders via our nominated couriers. You'll work closely with the Operations Manager and other internal teams to ensure the smooth, timely, and accurate despatch of goods. This is a fast-paced position that requires strong communication skills, excellent attention to detail, and a proactive approach. Key Responsibilities Shipping & Order Fulfilment Process and despatch Amazon SFP and other UK/international orders Book couriers using relevant platforms/websites Assign correct tariff codes, postcodes, and customs documentation Maintain and update tracking information Prepare daily courier manifests and reports Audit and file daily orders Maintain shipping-related spreadsheets and logs Resolve customer shipping queries promptly and professionally Communicate order changes and courier updates with internal teams Train new colleagues on shipping processes as needed Support the integration of new shipping software What We're Looking For Prior experience in shipping, logistics, or similar administrative roles Strong IT and data entry skills with high attention to detail Excellent communication and problem-solving abilities Able to work independently and as part of a team Capable of managing multiple tasks and prioritising effectively Proactive and customer-focused with a flexible, can-do attitude Ability to work under pressure in a fast-paced environment INDASH25