At Ottolenghi, we're known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest.Ottolenghi Bicester Village brings our signature flavours and warm hospitality to one of the UK's most celebrated retail destinations. It's a unique and exciting location that welcomes guests from across the country and beyondOttolenghi Bicester Village is looking for a Front of House team member to join them on a full-time basis. As a Front of House Assistant, you'll be the face of Ottolenghi, welcoming customers into our shop, assisting with their purchases, and ensuring they have a wonderful experience. While the role primarily involves shop assistant duties, you will also be cross-trained in other departments to support our diverse operations. This could include helping with table service or bar shifts, so flexibility and a proactive attitude are key.The ideal Front of House Team Member at Ottolenghi Bicester Village will be:Greeting our guests with a warm welcomePassionate about delivering exceptional customer service and a commitment to exceeding guest expectationWorking with other team-members to ensure a streamline serviceAssist in other areas as needed, including bar shiftsSelling products with knowledge in our shop areaGiving great customer service when serving our guests food and drinkThe ideal Front of House Team Member at Ottolenghi will have:Experience in retail and or hospitalityExcellent communication skills and a good level of English, both spoken and writtenA positive friendly attitudeThe ability and desire to provide exceptionally high levels of customer service to create exceptional experiencesWhat's in it for you:28 days annual leave per year, inclusive of bank holidaysDelicious Ottolenghi staff meals on shift and generous staff discountHealth and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discountsRefer a Friend Bonus: £500 for each successful referralLearning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef's Academy workshops, and access to external coursesA warm, inclusive working culture where individuality, growth, and creativity are celebratedEnhanced Parental Pay after two years' serviceA special birthday treat to celebrate your dayExclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test KitchenA collaborative and creative environment where your ideas are valuedIf you care about great food, great people, and doing things properly, we'd love to hear from you.