Job summary
We are looking for three Receptionists, working between the hours of 8:00am and 6:00pm, Monday to Friday.
The role is varied and involves working in a medical practice within the reception area. Responsibilities include call handling and administrative duties. The ideal candidate will have excellent communication skills for face-to-face and telephone interactions with patients, service providers, and other health professionals. Experience in dealing with the general public, a positive demeanor, the ability to stay calm under pressure, and a compassionate approach are essential. The role requires proactive communication with staff, clinicians, patients, and visitors. Good PC literacy skills, including MS Office and NHS systems (training provided), attention to detail, adherence to protocols, and effective organization and prioritization are also important.
Main duties of the job
The position is in a fast-paced environment, requiring teamwork across all Teldoc sites.
About us
The role is based at any of the six Teldoc practices, with potential coverage at Priorslee and Shifnal sites, so travel flexibility is necessary.
Hours are between 8am and 6pm, fully flexible, possibly including one Saturday per month.
Previous applicants need not apply.
Date posted
30 April 2025
Pay scheme
Other
Salary
£12.21 per hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A1923-25-0033
Job locations
Oakengates Medical Practice, Limes Walk, Oakengates, Telford, Shropshire, TF2 6JJ
Shifnal & Priorslee Medical Practice, Haughton Road, Shifnal, Shropshire, TF11 8DD
Teldoc-lawley Site, Farriers Green, Lawley Bank, Telford, Shropshire, TF4 2LL
Job description
Job responsibilities
* Familiarize with Practice procedures and protocols, and comply with them
* Support the upkeep of all sites, adhering to health and safety standards
* Open and close sites
* Participate in all Reception and Practice Team activities, including meetings
* Take responsibility for self-development with support from the Practice Team
* Apply practice policies, standards, and guidance
Person Specification
Experience
Essential
* Good knowledge of Microsoft Office Word, Excel, and Outlook
* Good knowledge of GDPR
Employer details
Employer: Teldoc
Address: Oakengates Medical Practice, Limes Walk, Oakengates, Telford, Shropshire, TF2 6JJ
Website: https://www.teldoc.org/
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