Learner Engagement Officer
Salary: £35,000 – £40,000
Location: North East
Contract: Full-time | Permanent
Are you passionate about empowering adults, opening doors to opportunity, and building meaningful community partnerships? This is a chance to step into a role where your work directly changes lives, supports employment outcomes, and strengthens access to education for those who need it most.
Our client is a forward-thinking, values-driven organisation at the heart of adult education and employability. They are deeply committed to social impact, learner success, and continuous improvement.
You’ll be joining a supportive, collaborative team that values innovation, autonomy, and professional development. Employees are encouraged to bring fresh ideas, build strong external relationships, and grow their careers within a sector that genuinely makes a difference.
This is an organisation that invests in its people, supports professional qualifications, and recognises the importance of flexibility, trust, and purpose at work.
About the Job
As a Learner Engagement & Stakeholder Engagement professional, you’ll play a key role in driving learner recruitment and engagement across Adult Education Budget (AEB) programmes.
Your responsibilities will include:
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Building, nurturing, and maintaining strong relationships with referral partners and stakeholders, including Job Centres and community organisations
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Identifying and engaging unemployed learners onto AEB courses and employability programmes
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Acting as a key point of contact for learners and partners, providing high-quality information, advice, and guidance
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Supporting the development and delivery of innovative learner engagement strategies to meet monthly targets and KPIs
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Organising and coordinating engagement events, outreach activities, and learner-focused initiatives
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Monitoring and evaluating engagement activity, producing reports and recommendations to improve outcomes
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Maintaining accurate and up-to-date learner records
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Supporting learners throughout their journey by offering guidance, encouragement, and practical support
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Keeping up to date with sector policies, procedures, and funding requirements
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Assisting with additional duties as required to support the wider team
Ideal Candidate
You’ll be someone who thrives on relationship-building and believes in the power of education to transform lives. Ideally, you will bring:
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An IAG qualification (or a strong commitment to working towards one)
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Experience within the employability or adult education sector, particularly AEB programmes and bootcamps
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Proven experience in learner engagement, outreach, or stakeholder management
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Excellent communication and interpersonal skills, with the confidence to work with external partners
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Strong planning and organisational skills, with the ability to manage multiple priorities
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The ability to work independently while contributing effectively as part of a team
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Good IT skills, including Microsoft Office and general digital literacy
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A solid understanding of adult education, employability services, and learner support
Apply Now
If you’re looking for a rewarding role where your work has real impact — and you want to be part of an organisation that truly values its people — this could be the perfect next step.
📩 Apply now to find out more and take the next step in your career within adult education and employability