Pensions Administrator - Hybrid Working Salary: £26,800 - £34,000 (DOE) Location: Liverpool City Centre / Hybrid (2 days WFH) Hours: Monday - Friday, 9am - 5:30pm Contract: 12-Month Fixed Term Contract Benefits: Excellent package award-winning training About the Role We're excited to be recruiting a Pensions Administrator for our client's established and growing team based in Liverpool City Centre. This is an excellent opportunity for someone looking to develop their pensions administration career, expand their technical knowledge, and progress within a supportive and professional environment. This hybrid role offers the flexibility to work from home up to two days per week, alongside a collaborative office culture. Key Responsibilities * Deliver accurate and efficient administration across the pensions department * Provide high‑quality written and verbal communication to customers, ensuring a smooth and positive experience * Work in line with regulations, consistently meeting KPIs and SLAs * Maintain accurate data entry in accordance with GDPR * Liaise professionally with private clients and financial institutions via phone and email * Manage a high volume of financial transactions and operate across multiple systems * Assist with scheduled and ad hoc administrative tasks as required * Handle financial assets, stocks, and shares with strong attention to detail Skills & Experience Required * Previous experience in a pensions administration role * Strong communication skills - written and verbal * Excellent organisational abilities with the capacity to prioritise workloads * Ability to follow structured processes and work compliantly * Confident, professional, and customer‑focused telephone manner * Positive, enthusiastic approach to work Benefits * 34 days annual leave * Salary sacrifice scheme for car purchase * Award‑winning training and development programme * Life assurance * Genuine opportunities for career progression Why Apply? This is a fantastic chance to join a reputable and expanding organisation that invests in its people. If you're looking to grow your career within pensions administration and want to be part of a supportive, forward‑thinking team, we'd love to hear from you. Apply today to avoid missing out on this excellent opportunity. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age