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Business Analyst (Marketing Cloud), Luton, Bedfordshire
Client: OSF Digital
Location: Luton, Bedfordshire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Who we are
OSF is an innovative and prominent Salesforce-exclusive transformation partner. As a trusted member of the Salesforce family, OSF has received significant investments, including Salesforce Ventures, and has established itself as a leading partner. Our distinctiveness lies in being a global consulting and delivery partner for Salesforce, providing comprehensive advisory support across the entire Salesforce Customer 360 platform. Our primary focus is to help clients envision and reshape their future by embracing new possibilities ('do something new') or rapidly progressing their Salesforce journey ('do something now').
Responsibilities
* Advise customers and prospects on the use of Marketing Cloud and Data Cloud systems, such as Salesforce Marketing Cloud, Data Cloud, or Selligent.
* Support technical implementation on systems like Salesforce Marketing Cloud, Data Cloud, Selligent, or Emarsys.
* Configure, integrate, and optimize Marketing Cloud and Data Cloud environments to enhance personalization, audience segmentation, and cross-channel activation.
* Participate in customer meetings, workshops, and marketing and sales activities.
* Leverage Data Cloud capabilities for identity resolution, real-time data activation, and advanced analytics to support marketing and CRM strategies.
Requirements
* Practical experience in a similar field is more important than a completed degree.
* Experience with Marketing Cloud and Data Cloud systems and/or integrating eCommerce platforms.
* Knowledge of digital marketing and/or CRM, and ideally Salesforce Marketing Cloud Consultant and/or Salesforce Data Cloud Consultant certifications.
* HTML knowledge and basic knowledge of Java, JSP, or PHP; experience with Pardot, Datorama, or Interaction Studio is desirable.
* Practical experience with SQL and working with large-scale customer data platforms.
* Ability to clearly present complex concepts both written and verbally.
* High reliability, attention to detail, and the ability to provide pragmatic, rapid support to potential customers.
OSF Digital is proud to be an equal opportunity employer, welcoming all individuals and promoting an inclusive community. We do not discriminate based on gender identity, race, ethnicity, disability, sexual orientation, religion, national origin, age, marital status, or any other protected category.
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