Overview
Medical Assistant – $24.07 to $36.11; Licensed Practical Nurse – $30.75 to $46.13; Registered Nurse – $33.58 to $50.38. Benefits: Medical, Dental, Life, Retirement, Paid Time Off. Position Classification: Exempt.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
* Demonstrates unwavering commitment to high performance in alignment with the CHOICE values of MRH, representing the organization in a positive and professional manner.
* Assists the Medical Practice Clinic Manager in the operational management of the assigned clinic(s)/department(s) by conducting the following: provides direction, serves as a resource, and acts as a role model for staff to ensure comprehensive and safe patient care.
* Manages staff for the assigned clinic(s)/department(s) including PA, MD, RNs, MAs.
* Assists clinic leadership in establishing unit-specific goals, determining work procedures, and expediting workflow.
* Ensures compliance with policies, procedures, and regulatory standards.
* Conducts performance evaluations and provides coaching, corrective action, and development planning.
* Participates in hiring, promotion, disciplinary actions, and termination decisions; directly supervises assigned staff.
* Exercises independent judgment in resolving operational, staffing, and patient flow issues; makes decisions regarding staffing adjustments, workflow prioritization, and resource allocation.
* Develops and manages staff schedules and daily assignment coordination of all assigned clinic(s)/department(s); tracks staff leave coverage and ensures appropriate staffing during leave requests.
* Serves as the clinical resource for staff within the scope of training and credentials, ensuring efficient and safe delivery of care.
* Provides operational support during critical staffing needs while maintaining leadership responsibilities to support operations and ensure continuity of services.
* Trains new clinical staff and supports cross-training of existing staff; promotes teamwork and collaborations within and across clinic departments.
* Acts as a mentor and clinical resource for staff in patient assessment, care planning, interventions, and problem-solving.
* Participates in mandatory in-services and attends staff meetings; participates in process-improvement and interdepartmental initiatives.
* Serves as the main point of contact when situations arise.
This is a Full Time Position
Compensation Range: Medical Assistant – $24.07 to $36.11; Licensed Practical Nurse – $30.75 to $46.13; Registered Nurse – $33.58 to $50.38.
Position-Specific Performance Expectations, Duties, And Responsibilities
* Ensures patients are scheduled correctly and in a timely manner.
* Ensures clinical flow is efficient and supports achievement of target patient volumes and quality measures.
* Ensures appropriate sterilization of instruments and training/oversight of staff performing sterilization and transport to central sterilization.
* Demonstrates knowledge of emergencies and routine equipment and procedures.
* Maintains high standard of customer service and addresses patient concerns promptly and professionally.
* Promotes a teamwork-based, patient-centered culture; oversees patient flow, scheduling, and access to care, ensuring minimal wait times and seamless transitions.
* Collaborates with providers and staff to enhance patient satisfaction and loyalty.
* Adheres to and maintains established policies and procedures for the assigned clinic(s)/department(s).
* Supports compliance with all local, state, and federal regulations, including HIPAA and CLIA standards.
* Assists with quality and safety activities such as chart reviews, audits, or data collection as directed.
* Identifies potential safety concerns and promptly reports them to leadership.
* Manages relationships with representatives/vendors (drug, cosmeceutical, device).
* Tracks inventory of medications, supplies, products, DME, and keeps all medications current with expirations; orders medications, supplies, products, and DME.
* Triages referrals received for the assigned clinic(s)/department(s).
* Organizes and coordinates Joint Program as availability allows.
* Collaborates with marketing to ensure accurate messaging across platforms and helps manage patient feedback and online reputation in conjunction with marketing.
* Outreaches to area physicians (referral base).
* Performs other duties as assigned.
Organization-Specific Performance Expectations, Duties, And Responsibilities
* Demonstrates full commitment to the CHOICE values of MRH and represents the organization in a positive, professional manner.
* Establishes and maintains effective verbal and written communication with patients, staff, and vendors.
* Adheres to MRH attire and dress code; maintains professionalism.
* Exhibits initiative and self-motivation; maintains productivity and manages time and responsibilities effectively.
* Completes all required annual education, training, in-services, and licensure/certification updates; participates in departmental and organizational meetings or reviews meeting minutes as required.
* Maintains patient confidentiality at all times; reports to work punctually and completes duties within established timeframes.
* Contributes to performance improvement and continuous quality initiatives; ensures compliance with regulatory requirements and safety/risk management procedures.
* Follows infection control, safety, and risk management procedures to maintain a safe environment.
Qualifications
* Must be at least 18 years of age (21 for positions requiring driving, with a valid driver’s license).
* Must be legally authorized to work in the United States.
* Must successfully pass a background check.
* Must successfully pass a pre-employment drug screen and breath alcohol test (if applicable).
* Must complete an Employee Health meeting prior to starting employment.
Education, Licensure(s), And Certification(s)
* Required – Medical Assistant (MA) requirements: Successful completion of an accredited Medical Assistant course; Must be Registered or Certified as a Medical Assistant; Current BLS Certification (or obtained within 90 days of hire).
* Preferred – Licensed Practical Nurse (LPN) requirements: Completion of an accredited Practical or Vocational Nursing program; Current Colorado LPN license or Compact license; Current BLS certification (or obtained within 90 days of hire).
* Preferred – Registered Nurse (RN) requirements: Graduate of an accredited nursing program (ADN/BSN); Current Colorado RN license or Compact license; Current BLS certification (or obtained within 90 days of hire). Bachelor’s degree or higher in Nursing, Healthcare Administration, Business Administration, or related field (preferred).
* Experience – Minimum of three to five years of clinical experience, ideally with nursing and coordination or lead responsibilities in an outpatient setting.
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