Overview
Customer Operations Advisor
Salary: Basic £27,165 plus Benefits
Location: Malton, North Yorkshire
Our client is currently recruiting for a Customer Operations Advisor to work at one of their client sites in Malton, North Yorkshire. Working within the Engineering department, you will be responsible for placing orders within necessary timeframes, assisting stores colleagues with booking in goods/deliveries as well as providing high levels of customer service and assistance to the engineers who attend the office. You will also be responsible for speaking with suppliers, ordering stock and completing manual handling of stock from deliveries to the storeroom which may include some heavier items.
Responsibilities
* Place orders within necessary timeframes and assist with booking in goods/deliveries.
* Provide high levels of customer service and assistance to engineers who attend the office.
* Speak with suppliers, order stock and manage stock movement from deliveries to the storeroom (may include some heavier items).
* Support stores colleagues with storeroom activities and maintain stock records.
* Contribute to a fast-paced, customer-focused environment within the Engineering department.
Qualifications and Skills
* Comfortable working within a fast-paced and high-pressurised environment.
* Competent in basic IT skills - monitoring e-mails, data entry, using stock ordering systems.
* Excellent communication skills and comfortable in a customer-facing role.
* Experience in storerooms or stores activities would be advantageous.
* Be able to meet some physical demands of the job as the role involves managing stores, spare parts and engineering components.
* Prior experience in procurement or office environments, especially in engineering, supply chain or MRO environments, would be beneficial but not necessary.
* Working Monday - Friday, core office hours with some flexibility.
Benefits and Perks
* Joining a large organisation with ongoing contract wins and growth.
* Opportunity to progress within the organisation.
* Fantastic Benefits Package and regular Performance Reviews.
* Benefits: Flexible Benefits Package
Location
Commutable: Malton, North Yorkshire
How to Apply
If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details, contact Andrew McFarlane.
Notes
As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details.
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