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We've got a fantastic opportunity for an experienced Clinical Administrator to join our friendly Ward team at One Ashford Hospital.
Reporting to the Ward Manager / Sister, the successful Clinical Administrator will:
* provide a high standard of customer service
* liaise with patients and key stakeholders to complete booking requirements
* ensure our main reception duties and enquiries are handled professionally with a focus on delivering good customer service at all times
* provide administrative support to the inpatient team, including managing the appointment system, ensuring that patient records and all relevant documentation are processed accurately & assisting with audits
Hours: 34.5 hours per week over 3 days.
Typical shifts will be from 7am to 7pm, Monday to Friday. You will be required to work 3 x11.5 hour shifts per week; there will be a requirement to work on Saturdays from time to time.
Clinical Administrator
Qualifications
* Minimum GCSE education or equivalent
Experience
* Proven ability to work effectively in a team environment and independently as required
* Previous administration experience in a business/healthcare sector environment.
* 2 years relevant experience within an administrative or customer service role, including dealing with patients
Skills
* Demonstrable customer service skills and awareness
* Good interpersonal skills
* To be able to work under pressure and meet tight deadlines
* Flexible attitude and approach to the role
* Sound computer skills
* Organisational skills
* Ability to work as a team member
* Excellent written and verbal communication skills
* Flexibility and adaptability to meet the changing needs of the business
* Previous health sector experience
Clinical Administrator
About the Hospital
One Ashford Hospital is one of Kent's newest private hospitals. Patients receive fast access to appointments with specialist Consultants, diagnostic imaging and treatment for a range of health concerns. Our private hospital has been designed with the latest technology and with patient care at its heart.
In September 2023, we joined with Phoenix Hospital Group, a leading London based private healthcare group. Phoenix provide exceptional patient centred care with three state-of-the-art medical facilities in the Harley Street Medical Precinct in Central London and one in Chelmsford, Essex.
One Ashford is next door to the William Harvey Hospital and is close to junction 10 of the M20. Parking is available and is ideally located for candidates living in and around the Ashford area.
Our Recruitment Process
At One Ashford Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and we are proud to be an equal opportunities employer.
One Ashford Hospital is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. The successful candidate will be required to undergo an enhanced DBS check and provide satisfactory references. They will also be subject to proof of eligibility to work in the UK.
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