Job Description
About The Role
The objective of this position is to perform tasks related to operations and maintenance of Smart and AMR meters. You’ll be analysing our portfolio, liaising with our 3rd party agents as well us internal colleagues in order to increase number of Smart/AMR meters which provide us with reads.
The role will involve performing actions linked to successful installations and portfolio health. The outcome of tasks will feed into cost effective transition of our domestic and business portfolio to Smart/AMR adhering to safety and compliance and whilst providing great customer service.
Your day-to-day tasks will also involve supporting project work and implementation of new smart capabilities.
What will you do?
1. Support delivery of Smart Meter and AMR roll out
2. Perform tasks to enhance portfolio health
3. Liaise with 3rd party agents
4. Liaise with internal stakeholders
5. Perform data alignment tasks
6. Analyse data supporting service delivery, identifying trends and focusing on solutions
7. Support invoice validation process
8. Provide regular reporting as required (daily/weekly/monthly etc)
9. Support delivery of the MAP contract
10. Support project work and new capabi...