Turner & Townsend is a global professional services firm committed to delivering better outcomes for clients, driving employee growth, and contributing to a prosperous society.
Job Description
Our Facilities Management (FM) Advisory team helps clients optimise their facilities management services, aligning FM strategy with business goals, developing operational structures and processes, and designing and implementing new FM operating models.
Services We Provide
* Strategic and operational reviews
* CAFM/IWMS procurement and implementation
* FM benchmarking
* FM strategy design
* Developing FM asset‑management strategies
* Asset verification
* Performance measurement
* FM audits and health checks
* Technical FM advisory support
* Operational and minor works project support
* Operational readiness and mobilisation
Role Summary
We are seeking individuals with a keen interest and experience in IWMS and CAFM systems, FM compliance, contract and performance management. Additional experience in building construction, FM operations, project management, operational readiness, and service mobilisation would also be beneficial.
The role can be based in any UK office, with flexibility for travel across the UK and occasionally beyond. Overnight stays may be required over the long term.
Responsibilities and Behaviours
* Cooperate as a team member, supporting senior colleagues in successful project delivery.
* Independently complete tasks, manage time, and meet project timelines and deadlines.
* Support senior team members with business generation activities such as bid writing and marketing material development.
* Apply FM industry best practice across the role.
* Build strong, professional client relationships and resolve client issues.
* Analyse information rapidly, select appropriate options, and exercise sound judgment when parameters are unclear.
* Own quality and commercial delivery of work, while developing skills and sharing knowledge across the consulting practice.
* Work across consulting practices where skills and experience add value.
Qualifications
* Undertaking strategic FM reviews
* Experience and knowledge of CAFM and IWMS systems
* Understanding of FM asset‑management principles (e.g., SFG20 and Business‑Focused Maintenance)
* Benchmarks of FM services
* Contract mobilisation support
* FM operational support
* FM contract and performance management
* Writing of service specifications, KPIs, and other contract documents
* Conducting FM design reviews
* Delivering operational readiness & mobilisation
* Procurement of FM services
Education, Qualifications & Experience
* Degree qualified or equivalent qualification in a related subject, or appropriate industry experience.
* Proficiency in MS Office (Outlook, Excel, Word, PowerPoint, Project, Visio).
Equal Opportunity
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
Compliance
SOX control responsibilities may be part of this role, and employees are required to adhere to applicable controls.
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