About the Role
Coastline Housing are seeking a Data Analyst to join our Repairs and Maintenance team. In this role, you'll provide accurate, timely, and auditable data entry and reconciliation support across key systems, helping us maintain high standards and drive continuous improvement.
Key Responsibilities
* Accurately input and maintain financial data between our maintenance system (Service Connect) and finance ledger (XLedger).
* Perform regular reconciliations between systems, investigate discrepancies and work with team members to ensure prompt resolutions.
* Validate, check, and cleanse data to maintain accuracy.
* Analyse data and processing patterns to identify recurring issues, process gaps, and opportunities for improvement, preparing simple reports to support decision-making.
* Contribute to continuous improvement by producing regular data and process analysis to identify trends and inefficiencies.
Desired Skills & Qualifications
* Strong attention to detail and accuracy in data handling.
* Experience with data entry, reconciliation, and analysis.
* Proficiency in Excel and confidence working with multiple systems.
* Analytical mindset with problem‑solving skills and the ability to spot trends.
* Excellent communication skills to collaborate across teams.
* Satisfactory Basic DBS check is essential for this role.
Benefits
* 33 days holiday including Bank Holidays.
* Continuous training and development opportunities.
* Option to purchase additional annual leave.
* Defined Contribution pension scheme – we will match your contributions up to 8.3%.
* Healthcare cashback plan, including dental & eyecare.
* Health and well‑being programme, including access to EAP, Thrive Mental Well‑Being app and company sick pay after 1 year’s service.
* Cycle to work scheme.
* Tonnes of discounts on everything from supermarket shops, to holidays and more.
* Additional leave.
* Company events.
* Company pension.
* Free parking.
* Health & well‑being programme.
* On‑site parking.
* Sick pay.
* Work from home.
Job Type
Full‑time, Permanent
About Coastline Housing
Coastline Housing is a charitable social landlord serving Cornwall. Winners in the Third Sector category at the Cornwall Business Awards and one of the fastest growing landlords in the country, we are proud to be a key provider of housing and support in Cornwall. Our services include social housing for thousands of people across Cornwall, shared ownership and rent‑to‑buy homes, and the Extra Care scheme in Redruth, which houses many older people. We also help hundreds each year who are rough sleeping through our homelessness services. Accredited with Investors in People Gold, Investors in Volunteers, a Menopause Workplace Pledge and Disability Confident Leader, we are a proven, people‑focused employer, putting customers and colleagues at the heart of what we do.
For Our Workforce
If you're looking to make a difference in a progressive, forward‑thinking company, with opportunities to develop a worthwhile career, Coastline is the place for you.
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