Join Our Team as a Front Of House Leader at Pret, 268 Byres Road, Glasgow G12 8SH!
Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where teamwork and coaching are paramount? If so, we want you on our team! We are seeking enthusiastic leaders to play a pivotal role in ensuring our customers have the best experience in our shops.
Overview
As a leader, you will support, train, and coach our teams to deliver outstanding service and uphold our high standards. Your leadership is crucial to the smooth running of each shift, taking ownership to guarantee the success of our stores alongside our managers. You'll be the eyes and ears for front-of-house operations, ensuring everything runs seamlessly. At Pret, we invest in your growth through our Training Academy, opening doors to future management opportunities. Join us in shaping the culinary experience and making every bite delightful for our customers!
Available Positions:
* Full-time - Shifts are spread over 5 days from Monday to Sunday. Availability from 6am to 6pm is required.
Key Responsibilities:
* Lead the team by example, showing genuine care for our customers' happiness.
* Drive high standards, whether through the quality of a coffee or the appearance of a sandwich.
* Create personalized experiences that connect with each customer on a personal level.
* Be the friendly face of Pret, inspiring your team to do the same.
* Delight customers by providing helpful answers and staying updated on our offerings and promotions.
* Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.
If you have previous supervisory experience and a passion for food and customer service, apply now!
We offer:
* Competitive hourly pay, including weekly mystery shopper bonuses.
* Flexible shifts.
* Free meals while working.
* Club Pret Membership with 50% off food and 5 free drinks a day.
* Extra pay for early shifts between 3am and 5am.
* Virtual GP services.
* Free shoes.
* Length of service rewards.
Career Growth Opportunities:
* Outstanding training and development, with over 85% of managers promoted internally.
* Professional qualifications such as Level 3 Apprenticeships.
* Access to our internal ‘Opportunity Network’ for available jobs within Pret.
About Us:
Pret a Manger is a beloved international fast-casual chain known for fresh, natural ingredients and outstanding customer experiences. We focus on quality, sustainability, and innovation, with food handmade daily in our shop kitchens. Our coffee is 100% organic, supporting farmers through our Coffee Fund. We believe in working in a fast-paced environment, having fun, and serving delicious food and drinks. Join us if you share these passions!
For more information about the role, benefits, and our values, please visit our website.
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