Overview
Enforcement Officer (Public Sector)
We are seeking an Enforcement Officer to support the Environmental Health Business Plan by delivering customer-focused, innovative services in line with the Company's Corporate Plan. Duties include dog licensing, litter control, fly-tipping, graffiti, dog control, tobacco control, abandoned vehicles, animal welfare, and educational campaigns.
Principal Responsibilities
* Enforce Environmental Legislation: Enforce Dog Control Orders, investigate littering and illegal dumping, conduct patrols, and maintain records. Identify and report fly posting and graffiti.
* Dog Control: Handle complaints about unlicensed, stray, or dangerous dogs. Investigate dog attacks, collect unwanted dogs, and provide advice to dog owners.
* Smoking Legislation Compliance: Inspect smoke-free premises and report noncompliance.
* Animal Welfare: Assist Animal Welfare Officers with investigations and inspections of breeding establishments. Maintain animal welfare standards.
* Statutory Notices and Prosecution: Prepare and serve statutory notices, gather evidence, and present in court.
* Abandoned Vehicles: Investigate and assist in removing abandoned vehicles.
* Educational Activities: Participate in community and school educational campaigns.
* Policy and Procedure Development: Contribute to policy development and service improvement.
* Outdoor and Lone Working: Perform duties outdoors in various weather conditions with appropriate PPE.
* Council Vehicle Operation: Drive and maintain a Council vehicle per Fleet Management Policy.
* Training and Supervision: Assist in training students and new Environmental Health Officers.
* Flexible Working: Be available for duties outside normal working hours as required.
General Responsibilities
* Team collaboration and high-quality customer service.
* Continuous personal knowledge and skills development.
* Compliance with Council policies and promotion of equality and diversity.
* Additional relevant duties as assigned.
Qualifications and Experience
Essential
* Minimum of 5 GCSEs (including English Language Grades A-C) or an NVQ Level 2 or equivalent.
* One year's relevant experience in dog control and/or enforcement in each of the following areas:
o Control and handling of dogs
o Managing contentious situations
o Communicating with individual members of the public
* Competent in IT systems, effective communication skills, and ability to work unsupervised.
* Knowledge of relevant legislation and ability to attend court as required.
* Full current driving licence or access to suitable transport.
Desirable
* Relevant third-level qualification.
* Experience in enforcing legislation, giving evidence in court, and working with dogs.
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