IT Support Analyst - Entry-Level | £27.5K | On-Site (Hinckley, Midlands) | Permanent
This role does not offer visa sponsorship
Ready to launch your IT career?
We're looking for a dynamic and eager-to-learn IT Support Analyst to join the team at a fast-growing print and decoration business based in Hinckley, operating one of the UK's most advanced production facilities and supporting high-volume work for major brands in fashion, film, sports, and music.
This is a junior role, ideal for someone with 6-12 months of experience who's ready to grow fast and get broad exposure to both support and projects.
Ideal Candidate:
* 6-12 months of IT support experience
* Hands-on knowledge of Windows 10/11, Active Directory, and basic networking
* Strong problem-solving skills and a proactive attitude
* Excellent communication skills for user support
* Eager to grow beyond service desk tasks and get involved in IT projects
Key Responsibilities:
* Provide first-line IT support for hardware, software, and network issues
* Manage user accounts, equipment setups, and troubleshooting (PCs, printers, etc.)
* Assist with Group Policy, VPN, Firewalls, and remote access solutions
* Support IT inductions for new employees
* Collaborate with third-party vendors and IT teams
* Contribute to IT projects and initiatives beyond daily support
Why Apply?
* Opportunity to learn from an experienced IT Infrastructure Engineer
* Gain exposure to a broad range of IT systems and projects
* Work in a dynamic, tech-driven environment
* Ideal role for career growth in IT
Ready to take the next step? Apply now to join a forward-thinking team and grow your IT career!