Our client are seeking a motivated, reliable, and detail-oriented Sales Operations Executive (Part-Time) to join their close-knit team, to support UK and Irish accounts. This is a fast-paced, hands-on role suited to someone adaptable, proactive, and confident working across sales administration, customer service, order processing, logistics coordination and reporting.
17.5-20 hours per week - Mon-Fri, 9am/9:30am-1pm (fully office-based)
Key Responsibilities
* Act as the main point of contact for trade and consumer customers via phone and email
* Deliver excellent customer service throughout the full order lifecycle
* Process sales orders accurately and efficiently
* Liaise with customers, sales agents, warehouse, and internal teams
* Service Head Office accounts and communicate promotions and updates
* Collect pro forma payments where required
* Prepare courier and dangerous goods documentation
* Manage daily invoicing and maintain accurate records and trackers
* Handle stock and shipping queries in collaboration with supply teams
* Maintain filing and documentation systems
* Prepare weekly sales agent reports and performance data
Key attributes
* Previous office or customer service experience in a similar role
* Highly organised with strong attention to detail
* Confident and professional communicator, comfortable liaising at all levels
* Able to multitask, prioritise effectively, and work well under pressure
* Customer-focused and service-driven
* Able to work independently as well as part of a small, close-knit team
* Experience in sales operations, order processing, or logistics coordination (desirable)
* Knowledge of Sage200, Shopify, or other eCommerce platforms (desirable)
* Experience with shipping or dangerous goods documentation (desirable)
Benefits
* 25 days holidays plus BH (save 3 for Xmas).
Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Consultant: Donna Jackson