Next Energy Customer Service Officer
Established in 2016 in Merseyside, Next Energy is a PAS2030-certified and Trustmark-verified retrofit installer, delivering all permissible fabric and renewable heating measures to domestic properties.
With a highly skilled and experienced workforce, we have grown to become one of the most reputable, reliable specialists within the UK renewable, heating, and insulation sectors. We work with the Big Six energy companies, local authorities and housing associations to make homes warmer and more affordable.
The Role -
Are you solutions-focused with an organised approach, experienced in liaising with a wide-range of customers and passionate about delivering a great customer experience?
Join Next Energy as a Customer Service Officer and play a vital role in supporting our teams to deliver exceptional service to our customers who are undergoing energy improvement and retrofit works in their home.
As Customer Service Officer in our Knowsley office, you will be a dedicated point of contact for customer enquiries and first-line complaints. You will provide support and co-ordina...