The work you will be doing
Skills Programmes
* Liaise with key suppliers to ensure that all skills programmes are resourced and delivered in a timely manner
* Coordinating and arranging facilities for the events both in preparation and on the day
* Being the first point of contact for external providers on site
* Managing the feedback loop
* Processing all invoices for the programs
* Responding to queries regarding learning event, attendance of delegates etc.
* Managing publication and communication arrangements in respect of skills programmes
LMS
* Manage all events and document distribution of materials for programmes via LMS running reports as appropriate
* Acting as point of contact for the team in respect of queries
Compliance training
* Facilitate the roll‑out of firm‑wide online compliance modules and produce completion reports
* Arrange health and safety training including fire, first aid and manual handling
General administration duties
* Assist in quality assurance, update and upload of documentation onto Oculus and Bhive
* Participate in team meetings, including recording and tracking actions
* Publish training adverts
* Co‑ordinating and arranging facilities for training events
* Documentation and maintenance of L&D processes and procedures
Project work
* Administration of firm‑wide training projects, as necessary
Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.
What we are looking for
* Proven administration experience ideally gained within a L&D or HR function and/or Professional Services environment
* Excellent written and verbal communication skills with the ability to multi‑task and work to tight deadlines
* Creative self‑starter and proactive collaborator
* Able to demonstrate excellent customer‑facing skills and interact positively at all levels within the firm
* Strong planning and organisational skills with a ‘can‑do’ approach to managing a varying workload
* Ability to work effectively under pressure whilst retaining excellent attention to detail
* Strong team player
Hybrid Working
Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week.
Benefits
* 25 days holiday (FTE) plus Bank Holidays
* Long Service holiday award – 1 extra week every 10 years continuous service
* Private Healthcare with BUPA (offered after probation is passed)
* Scottish Widows Pension Scheme (5% employer / 5% Employee)
* Staff Profit Share and Individual Performance Bonus Scheme
* Salary sacrifice (Pensions, Staff Profit Share)
* Life Assurance – 4 × salary / Permanent Health Insurance
* Paid CSR Day
* Enhanced Maternity/Paternity Leave
* Subsidised gym membership
* Electric car scheme
* Dress for your Day Policy
Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.
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