About the Company We are a luxury, sustainability-led bespoke packaging company delivering premium, innovative solutions to global brands and retailers. Our packaging is designed in close collaboration with our customers and manufactured to the highest standards through our dedicated factory in Dongguan, China. Quality, craftsmanship, technical excellence, and responsible sourcing are at the heart of everything we do. Role Overview We are seeking a highly organised and commercially minded Technical Sales Manager to play a pivotal role across both front-end and back-end operations. This is a hands-on, cross-functional position combining customer account management, technical sales support, project management, and production coordination. The successful candidate will act as a key bridge between customers, the sales team, suppliers, and our manufacturing partners, while also working closely with senior leadership to help define and execute the company’s long-term strategy. Key Responsibilities Customer & Sales Support * Manage and grow existing customer accounts, acting as a primary point of contact * Support the sales team with technical input, quotations, specifications, and feasibility assessments * Translate customer briefs into clear technical and production-ready documentation * Ensure a high level of customer satisfaction through proactive communication and problem-solving Project & Production Mana...