E-Commerce & Digital Platform Coordinator Location: Burton-on-Trent (Hybrid: 2–3 days WFH) Hours: Full-time, 37.5 hours/week | 9am–5pm, Mon–Fri Salary: £30,000–£35,500 bonus & excellent benefits Driving License required Are you passionate about digital platforms and driving e-commerce growth? We’re hiring an experienced E-Commerce & Digital Platform Coordinator to lead the daily management and optimisation of the digital ecosystem — ensuring a seamless user experience across platforms while aligning with strategic commercial goals. This is a key role within the digital marketing function and offers an exciting opportunity to work with a variety of platforms and tools to enhance online performance and customer engagement. What You'll Be Doing: As the E-Commerce & Digital Platform Coordinator, you will be responsible for: Digital Marketing & Sales Strategy Developing and executing digital marketing strategies to increase traffic and conversions Managing PPC, display ads, social media advertising, SEO, and potentially affiliate marketing Website & Platform Management Leading ongoing improvements across all digital platforms including websites, e-commerce store, mobile apps (Apple & Google), and learning and development platforms Working with global teams, developers, and designers to enhance UX and improve conversion rates Maintaining accurate and engaging content across all platforms Product Management Managing the online product catalogue: adding new products, updating listings, and ensuring accuracy in collaboration with Brand and Global teams Analysing sales data to support product optimisation Customer Excellence Driving improvements in the digital customer journey to increase satisfaction and loyalty Supporting customer engagement and acquisition initiatives with insights and tools Analytics & Reporting Using analytics tools (e.g. Google Analytics) to monitor performance, customer behaviour, and trends Providing regular reports and insights to the senior marketing management team Key Skills & Experience: We’re looking for someone who can demonstrate extensive experience with: Website management and e-commerce platforms Google Analytics, SEO, Google Ads, and paid digital media Professional use of social media for business (Facebook, TikTok, Instagram, LinkedIn, YouTube) Managing or working with mobile apps and digital learning platforms A customer-first mindset and ability to collaborate cross-functionally A full, valid UK driving licence (essential due to travel requirements for business/marketing events) If you're a hands-on digital expert with a passion for delivering exceptional online experiences, we want to hear from you. This is your chance to play a pivotal role in shaping and growing the digital presence of a progressive organisation