Delivery Manager
Job Title: Delivery Manager
Location: Manchester, Greater Manchester
Salary: £40,000 - £45,000
We are looking for a Client Delivery Manager to join a fintech SaaS business delivering an automation platform into financial services clients. They are looking to strengthen their client delivery function with a Client Delivery Manager.
This role sits firmly in client delivery / CS, not product or engineering management.
The role
You will oversee a small team of delivery consultants responsible for delivering client implementations using structured sprint cycles. Your focus will be ensuring work is delivered on time, to scope, and with clear ownership and accountability. This is an execution led role suited to someone who enjoys being close to delivery, clients, and teams.
Key Responsibilities
* Lead and support a team of delivery consultants delivering client implementations
* Oversee multiple client engagements running in structured delivery cycles
* Act as the senior escalation point for delivery issues and client concerns
* Ensure delivery activity is planned, prioritised, and executed effectively
* Track delivery progress, capacity, and outcomes using clear metrics
* Work closely with product and engineering teams, without direct line management
* Improve consistency, structure, and confidence across client delivery
What We Are Looking For
* Experience delivering SaaS or fintech platforms into end clients
* Background in client delivery, implementations, or professional services
* Comfortable managing stakeholders and setting clear expectations
* Experience leading or mentoring delivery consultants or similar roles
* Organised, pragmatic, and commercially aware
If you are looking for your next challenge within Client Delivery / Implementation, apply now!
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