Overview
As an MER Technical Trainer, you will play a pivotal role in delivering high‑quality technical training and coaching across refrigeration and/or electrical disciplines. You will create dynamic learning environments—both in the classroom and out in the field—to equip colleagues at all levels with the skills, behaviours, and safety mindset needed to achieve a high‑performing culture.
Responsibilities
* Deliver engaging technical training and coaching across refrigeration, HVAC and/or electrical disciplines.
* Create energetic learning environments and promote a robust safety‑first culture.
* Support engineers in the field to embed learning, improve performance, and close skill gaps.
* Identify training needs through observation, coaching and performance insights.
* Contribute to blended learning design, including classroom, virtual, coaching and on‑the‑job training.
* Assist with technical assessments for recruitment, progression and talent programmes.
* Support mobilisation activities and new business requirements as needed.
* Provide accurate reporting on training attendance and compliance.
* Evaluate training effectiveness and contribute to continuous improvement.
* Help manage the technical development budget and identify cost‑saving opportunities.
* Use industry knowledge to influence strategic decisions around emerging technologies and sustainable systems.
Are you an experienced engineer with a passion for helping others grow?
Do you thrive on developing talent, shaping capability, and elevating technical standards across the industry?
Qualifications
* Recognised trade qualification in Electrical, HVAC or Refrigeration (minimum Level 2)
* City & Guilds 2079 (FGAS Cat 1)
* Full UK driving licence
Desirable
* 18th Edition
* Test & Inspection
* CO Safe Handling
* Hydrocarbon Awareness
* Experience with refrigeration, heat pumps and air‑conditioning systems
* Experience with CO and hydrocarbon refrigeration
* Understanding of control systems, PLCs, wiring diagrams and automation
* Knowledge of sustainable energy systems
Experience & Technical Background (Essential)
* Significant engineering experience, ideally in a retail environment
* Strong background in a relevant technical discipline
* Practical experience across a variety of electrical, HVAC and/or refrigeration maintenance and installation tasks
Skills & Attributes
* Excellent communication and coaching skills
* Strong IT literacy
* Ability to influence, motivate and support engineers
* Highly organised with strong prioritisation skills
* Customer‑focused mindset with a commitment to service excellence
* Flexible, proactive and always eager to learn
* Team player who contributes to shared goals
* Disability confident
Disability Confident
We are a Disability Confident employer and will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, we may limit the overall number of interviews offered.
Salary and Benefits
* Salary up to £55 000 per annum, depending on experience
* Up to 4 % discretionary bonus scheme (subject to performance targets)
* 25 days holiday plus bank holidays
* Group personal pension with matched contributions between 4.5 % and 6 %
* Health cash plan and life assurance
* Discounts, vouchers and financial aid programmes
* Cycle to work scheme
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