Waste and Street Care Supervisor
Location: Chertsey
Hours: 37 hours per week
Grade: 10 + Standby Allowance
We are currently seeking an experienced Waste and Street Care Supervisor to join our operational team based in Chertsey. This is a key frontline role responsible for supporting the delivery of high-quality waste collection and street scene services across the borough.
Working closely with the Depot Operations Manager, you will supervise operational teams, ensure daily services are delivered efficiently, and maintain high standards of safety, performance, and customer service.
About the Role
You will be responsible for the daily supervision and coordination of operational teams, ensuring waste collection and street cleansing services run smoothly and efficiently.
The role includes managing frontline staff, responding to service enquiries and complaints, monitoring health and safety standards, and supporting the operational management of the depot.
You will supervise approximately:
19 Class 2 HGV Drivers
15 Waste Collection Loaders
23 Street Cleansing OperativesKey Responsibilities
Direct daily supervision of waste and street cleansing teams
Ensure all operational services are delivered on schedule and to a high standard
Manage and investigate service requests, complaints, and enquiries
Monitor health and safety compliance, identifying risks and addressing unsafe practices
Assist with staff training, development, and performance management
Coordinate with the Transport Manager to ensure vehicles and equipment are available
Work with employment agencies to ensure adequate staffing levels
Use BARTEC waste management software to monitor and update operational data
Support investigations into fly-tipping and prohibited waste
Conduct staff appraisals, absence management, and disciplinary procedures
Participate in bank holiday and out-of-hours duty officer rotas
Assist with accident investigations and incident reporting
Support emergency response and depot operations when requiredEssential
Minimum 12 months supervisory experience within street scene services or a similar operational environment
Knowledge of Health & Safety legislation
Knowledge of driver's hours regulations
Strong communication and organisational skills
Ability to work under pressure and manage operational priorities
Full UK driving licence with HGV entitlement
Up-to-date CPC
Ability to work flexible hours when requiredDesirable
Experience using waste management or street scene software
IOSH Managing Safely
Manual Handling Train the Trainer
Knowledge of the local borough
Budget awareness or management experienceWhat We Offer
Competitive Grade 10 salary
Standby allowance
Opportunity to play a key role in delivering essential public services
Career development within a supportive operational management team