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Library and customer assistant - wmf2099e

Barrow-in-Furness
The Cumbria County Council
Customer assistant
€10,000 - €40,000 a year
Posted: 13 June
Offer description

The job requirements are detailed below. Where applicable, the skills, qualifications, and memberships required for this job have also been included.


Job details

Job reference REQ00000018447
Date posted 04/06/2025
Application closing date 22/06/2025
Location: BARROW IN FURNESS
Salary: £25,183 (pro rata)
Contract: Permanent
Hours: 19 hours per week
Basis: Part-time


Library and Customer Assistant - WMF2099e

Location: Barrow-in-Furness Library
Contract Type: Permanent


About this opportunity

We are seeking to recruit an energetic and highly motivated individual with excellent customer service skills to work in our libraries in the Barrow area.

The role is varied and requires individuals to be the first point of contact for customers, providing information and handling customer enquiries effectively—including IT support—through face-to-face, phone, written, and digital interactions. Responsibilities include carrying out general library duties, assisting with building security and basic health and safety tasks, supporting a wide range of events and activities for all ages, and working collaboratively as part of a team.


Who we are looking for…

Are you looking for a role where you can make a real difference? Do you have drive, ambition, and a desire to improve services for your local community? Are you looking to develop a career in the public sector?

If so, we want to hear from you.


What can we offer you!

Working at Westmorland and Furness Council, you will receive benefits including a competitive pension scheme, enhanced annual leave, and various perks and discounts. For more information, please visit our Careers site.


Would you like to find out more?

For further information about this role, including responsibilities and essential criteria, please view the attachments below.

We are currently conducting both in-person and virtual interviews. Options will be discussed with candidates once invited to the interview stage. If you have any concerns or require adjustments, we are happy to discuss this with you.

Westmorland and Furness Council can offer sponsorship for Skilled Worker Visa applications for eligible roles. Please check the government website for eligible occupations: Skilled Worker visa: eligible occupations and codes - GOV.UK.


Safer Recruitment & DBS

We are committed to safeguarding and promoting the safety and welfare of children, young people, and adults at risk. All workers, employees, and volunteers are expected to share this commitment.


Equality, Diversity, and Inclusion

We are dedicated to improving workforce diversity to better reflect our communities. We welcome applications from everyone and promote an inclusive culture that values differences.

As a Disability Confident Leader, disabled applicants who meet the essential criteria are guaranteed an interview. We also offer guaranteed interviews to Armed Forces personnel, veterans, and individuals in care or care-experienced under 24 years old who meet the essential criteria.

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