Job description
As an SME Insurance Account Handler, you will be working with a company that has a reputation for excellence and is committed to delivering exceptional customer service.
Whether you're working within personal or commercial lines, this is an opportunity to develop your career within a large broker that invests and develops their people.
You will have the opportunity to work with a diverse range of clients, providing them with bespoke insurance solutions to meet their needs.
In addition to a competitive salary, this role offers a range of benefits, including a comprehensive benefits package, ongoing training and development opportunities, and the chance to work with a supportive and friendly team of insurance professionals.
Role profile
1. Managing a portfolio of SME clients and developing strong relationships with them
2. Identifying and assessing clients' insurance needs and recommending suitable insurance products and solutions
3. Liaising with insurance underwriters and negotiating insurance terms and premiums on behalf of clients
4. Issuing and administering insurance policies, including handling renewals, cancellations, and endorsements
5. Responding to clients' queries, concerns, and claims promptly and professionally
6. Monitoring clients' insurance requirements and recommending adjustments to their insurance policies as necessary
7. Maintaining accurate and up-to-date records of clients' insurance policies, claims, and interactions
8. Keeping up-to-date with changes in the insurance industry and regulatory requirements, and sharing knowledge with colleagues and clients
9. Collaborating with colleagues in other departments, such as claims, risk management, and marketing, to provide a holistic service to clients
This is a fantastic opportunity to take your career to the next level with a company that is committed to providing its employees with a challenging and rewarding working environment.