Location : London
Job Overview
To manage the London Showroom, office and meeting room on a day to day basis providing a high level of customer service for the Exec Co Team, Head of Wholesale as well as Key/ Account Managers and all visiting colleagues and customers.
Provision of admin support to the UK & ROI Sales & Operations team where relevant
Responsibilities Drive strong perception of Clarks brand to all wholesale customers and external visitors in the UKROI London Showroom and Office
Deliver reception, administrative and support services for all areas enabling effective meetings
Manage the seasonal sample and showroom coordination, set up, as well as any change over - ensuring a regimented management and planning
Coordinate the showroom space for all end uses- predominantly UK and European sales launches, key account appointments and UK selling, as well as all events held in the space including board and shareholder events and meetings.
Ensure the efficient running of the London showroom & office managing facilities, maximizing efficiency & return on investment Liaise with landlords of London and with service suppliers on day-to-day building management issues, maintaining communication with Properties and IT teams as appropriate and attend quarterly resident meetings
Carry out Health and Safety requirements including fire warden responsibilities for the London premises, teams and visitors to deliver legal requirements and a safe working and selling environment.
Manage all post, deliveries and telephone enquiries and priorities actions, using initiative and judgement regarding the relevant person to respond
Provide administrative support to Head of Sales including the coordination of centralized documentation for the sales team to drive UKROI wholesale efficiencies
Provide administrative support for the wider sales team (purchase orders, expenses, holidays, attendance records and locations) to enable team to focus on selling and driving growth
Support wider region teams with required actions to deliver great service to all third parties in use of London showroom & office space
Qualifications Good interpersonal skills and ability to deal effectively with colleagues at all levels as well as represent the brand to our wholesale customers
Previous experience of providing administration support at a Senior Level
Confident style with experience of handling sensitive information in a confidential manner
Ability to work autonomously and manage own workload
Excellent IT skills, with comprehensive knowledge of Microsoft office (including experience of SAP, excel and PowerPoint packages);
A strong understanding of the Clarks brand, product and business as well as wholesale channel
Good communication skills, able to articulate in a clear and concise style both orally and in writing
Good time management skills and ability to prioritise
Disciplines and Field
Administration, Wholesale Operations, Customer Services, Sales
Why join us?
At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business.
About Clarks
Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off-cuts and forever transformed the future of footwear.
Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot™ and Clarks Wallabee™. And every pair we design today uses the same ground-breaking combination of invention and craftsmanship that started it all.
Progress is woven into our DNA. Whether we're pioneering cutting-edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward.
Join us in 2026 as we celebrate over 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too.
Disclaimer
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
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