Responsibilities
:
1. Day-to-day support of implementations of the AutoRek core financial management solution.
2. Use the output from this process to prepare meaningful input into the Bid Approval Process (including supporting the submission during the decision process).
Work with clients to prepare:
3. An understanding of the As-Is process
4. A breakdown of the client's requirements for the solution
5. A detailed solution design that aligns to the agreed requirements
6. Work with Development & Test and Project Management teams to agree the solution and define the effort/duration/plan for delivery.
7. Review the ongoing solution during development, acting as the customer's voice.
8. Monitor progress for any deviations from the planned approach, solution and scope.
9. Challenge unnecessary deviations and raise changes with the Project Manager so that they can be documented and approved.
10. Support the Development & Test and Project Management teams through acceptance testing, by helping with triage, defect interpretation and being alert to changes to scope being raised as defects.
11. Support status meetings and touch points with the implementation team and the
12. Customer providing documented key discussions, actions, risks and issues.
13. Provide guidance to the implementation team while motivating team resources to work diligently and smartly in the best interest of the Customer and AutoRek Support the resolution of issues and roadblocks, managing Customer queries and escalations to a positive resolution.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, cloud, and data,bined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of € billion. Job ID hkTcd0PGrP5l