Job overview
An exciting opportunity has arisen to join our maternity team as a band 2 Maternity Support Worker at Burnley Birth Centre. We are looking for enthusiastic motivated and caring individuals who want to enhance the experience of the families who use our services. Working across inpatient and outpatient services alongside Midwives and Doctors to deliver women centred, holistic and personalised care.
Main duties of the job
The scope of the role and the job description for the post is aligned with the national maternity support worker competency, education and career framework and enables opportunities to develop on an exciting career pathway.
The successful applicant will support the maternity teams, undertaking a range of clinical skills such as maternal and neonatal observations and providing care to women and babies. Be responsible for the stocking and cleanliness of the area with particular reference to infection control, health and safety and audit. This includes bed spaces or consultation rooms and also attending to the nutritional needs of the woman and her baby. This will also include offering infant feeding support for which mandatory training will be given.
Working for our organisation
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.
Detailed job description and main responsibilities
Part of your working day may also include working within, IT and ELHT Electronic Patient Record systems, and will involve covering some clerical duties, tracking case notes, filing, answering calls, inputting data and notes scanning. The candidate must display excellent communication skills at all times and must be keen to learn and display the correct attributes.
Person specification
Skills
Essential criteria
* Able to read/write basic English
* Basic numeracy
* Basic computer /IT skills
* Ability to perform physiological observations on adults
Desirable criteria
* Experience of working within care setting/hospital environment
Experience
Essential criteria
* Knowledge of NHS values
Desirable criteria
* Previous experience in a similar role
ATTRIBUTES
Essential criteria
* Have a sympathetic/sensitive approach and be able to speak effectively to staff, colleagues and patients.
* Able to listen effectively
* Ability to use own initiative
* Ability to work within a multidisciplinary team
* Ability to prioritise
* Carry out basic interventions as delegated by the Multi professional team and as agreed by local protocols
* Able to perform a limited range of duties
* Able to understand and comply with detailed procedures
* Ability to escalate any issues or complaints
* Understand how to deal with and manage confidential information
Desirable criteria
* Customer care experience
* Understanding of how to follow a care plan.
* Understand the rationale for risk assessments
Other
Essential criteria
* Able to work the hours required by the needs of the service including evenings, nights and weekends where necessary.
Desirable criteria
* Experience of working shift patterns
Qualifications
Essential criteria
* Commitment to development within role including completion of Care Certificate (within 12 months of appointment)
Desirable criteria
* NVQ 2 in relevant subject
* GCSE Grade D/3 In English and Maths or equivalent qualification