Overview
Role Overview: A dynamic role supporting commercial performance through the coordination of bookings, sales activity, and event planning within a customer-focused environment. The position involves collaborating with internal teams to maximise revenue opportunities, streamline processes, and ensure a consistently high standard of service and guest experience.
Benefits
* Parking on site
* Staff discount
* Employee Assistant Programme
* Company pension scheme
Key Responsibilities
* Support the delivery of commercial strategies to optimise occupancy, utilisation, and overall revenue performance.
* Monitor market trends and contribute to identifying new business opportunities across multiple market segments.
* Oversee the coordination of bookings, reservations, and events to ensure efficient use of facilities and resources.
* Manage administrative processes relating to enquiries, bookings, and event planning, ensuring accuracy and efficiency throughout.
* Produce regular reports to track performance, demand patterns, and support forecasting and planning.
* Maintain accurate data within internal systems to ensure reliable reporting and operational efficiency.
* Work collaboratively with internal teams to ensure the smooth planning and delivery of events and services.
* Provide general operational and administrative support where required.
* Undertake additional duties in line with the overall scope of the role.
Experience Required
* 3-5 years\' experience in a similar role within a commercial or hospitality-focused environment.
* Previous experience managing or supervising a team.
* Strong understanding of current industry trends and market dynamics.
* Solid knowledge of targets, KPIs, and budget management.
If you\'re passionate about motivating and supporting a team and are looking for an exciting opportunity within a fantastic company, apply today.
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