Croeso! Welcome to Marston's, the UK's leading local pub company. Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we're on the lookout for a great General Manager to take charge at the Pump house, Swansea and lead the team to success!
What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:
* Additional earnings potential through bonus and incentive schemes
* Marston's Cheers Platform, giving you access to discounts at major retailers
* Access to a pension plan
* On-site accommodation
* Private healthcare
* Award winning training and development
About the pub
The Pump House is a fantastic two-floor operation pub, set between the sandy beach of Swansea Bay and the vibrant City Centre. Delighting guests with our community menu, The Pump House boasts modern industrial décor, an amazing open grill area, with over 180 covers inside & external seating for 120 guests. Located just a few minutes' walk from the Arena theatre, The Pump House is a high-volume business trading at an average of £25,000 per week, with a 70/30 dry to wet sales mix.
This is the perfect opportunity for an experienced General Manager to showcase their knowledge of the local area and track record of delivering exceptional guest experiences & ability to drive sales in a busy branded food environment. Management accommodation is available in the form of a large 2 bedroom accommodation.
Responsibilities
* Care about finding, growing and engaging your team.
* Be accountable for running all aspects of your pub.
* Be passionate about doing the right thing for your staff and your customers.
* Dream big and think differently about new ways to increase sales and growth.
* Celebrate and create a buzz by sharing enjoyable experiences.
Are we right for you?
From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you'll find their door is always open. Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Benefits
* Wellbeing: As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity.
* Accommodation: The majority of our pub General Manager roles include optional on-site accommodation.
* Award winning: Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.
* Bonus: Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme.
* Competitive salaries: Opportunity to earn a great wage whilst having fun at work.
* Long service: We reward loyalty with awards for key anniversary milestones.
* Food and drink: Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift.
* Pension scheme: All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes.
* Private healthcare: Some of our roles offer access to a private healthcare scheme.
* High street discount: An exciting range of high street, online discounts and cash back offers are available for all.
* Employee discount: All of our employees receive a 30% discount on Marston's food and hotel stays.
* Training and development: We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms.
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