Work as a flexible member of the team providing support to colleagues. Keep supervisors informed of progress of work and refer any potential problems that arise. Good knowledge and skills in the use of NHS computer technology and software e.g. PAS, Mediviewer, e-mail, relational databases Good knowledge of GDR and Freedom of Information (FOI).
Ability to prioritise and organise workload with competing and changing priorities to meet national guidelines for release of patient information. Provide non-clinical Subject Access Requests advice to patients and third parties. Follow national, corporate and local policies and procedures in all areas of work. Ability to act in a professional and courteous manner when dealing with all disciplines of staff, suppliers and members of the public.