JOIN US
At Wotton House, we make every guest and team member feel part of our story – like anything is possible. Our space is your space, and we redefine what it means to offer bespoke experiences. Our experiences are crafted exclusively for you. We offer friendly, welcoming and authentic service that is personal to everyone, with little touches that make all guests and staff feel wanted. We make people feel special. They deserve to be here.
The answer is yes, what is the question? We are architects of innovation; a little bit quirky and eccentric with a can-do attitude that helps to craft different and inventive experiences for all our guests. Wotton House is steeped in history and natural wonder, and we want everyone who visits to explore our story and become part of it. Botanicals are in our fabric and everything we do reflects this. We are aware of our impact on the world around us, and our choices reflect this. We are proud to have a Green Key award, and we work closely with our local community and hyper local suppliers when we can. We are brave and we have a sense of humour – we are the flamingo in a flock of pigeons. Everything we do is Wonderfully Wotton.
OUR HOTEL
Wotton House is a countryside escape and a space to gather, meet, stay and dine; an experience in itself, steeped in history and natural wonder, bringing people together to create memories. We are architects of innovation with a make it happen attitude. Our space is your space, crafted exclusively for you.
It’s Wonderfully Wotton.
It’s Wonderfully Wotton
Wonderfully welcoming, wonderfully Wotton
Wonderfully whimsical, wonderfully Wotton
Oh, it’s just wonderfully Wotton!
The Wotton way – it’s wonderfully Wotton
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
* Discounted hotel room rates for you and your friends & family
* An extra day's holiday for your birthday
* Enhanced Maternity, adoption & shared parental leave
* Course Sponsorship
* 30% F&B discount at RBH hotels
* Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
* Flexible working arrangements
* Wagestream - choose how and when you get paid
* Life Insurance
* Employee Assistance Programme
* Social and wellness events and activities all year round
* Free meals on duty saving you over £1000 per year
And much much more!
A DAY IN THE LIFE OF A CONFERENCE & EVENTS COORDINATOR AT WOTTTON HOUSE HOTEL
What you'll be doing...
* Handling incoming wedding, event & conference enquiries from the initial enquiry to post event follow up.
* Exceeding customers’ expectations and being motivated to continually develop service levels.
* Face to face client meetings.
* Driving sales activities through strategic planning and client engagement.
* Maintain high-level of professionalism and competence when dealing with clients.
* Obtain client feedback and make appropriate changes for improvements.
* Manage meeting request leads, contracts and confirmations to clients.
* Using a keen eye for detail to ensure all event details are translated to the system and handed over to the Operations Team.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of Conference and Events Coordinator, you will need the following qualities and skills.
* excellent customer service
* have a positive ‘can do’ attitude
* be willing to learn and show that they care.
We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests.
Previous experience within a similar role is preferable but full training is provided.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact charlotte.power@wottonhousehotel.co.uk. #RBHIND